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FAQs
Frequently Asked Questions
Have questions? We’ve got answers. Find quick solutions to common inquiries about our services, scheduling, pricing, and what to expect from Prime Clean.
We currently provide cleaning services in Chicago & Suburbs. Contact us to confirm service availability in your location.
No, it’s not required. Many clients prefer to leave a key or access code. Your privacy and security are always respected.
We use high-quality, eco-friendly, and non-toxic cleaning products that are safe for families and pets.
The duration depends on the size of the space and type of service. A standard cleaning usually takes 2–4 hours.
Your satisfaction is our priority. If anything is missed, we’ll gladly return and make it right — no extra charge.